Al Salam Insurance Services Co. LLC

Maritime Business Centre, Dubai Maritime City, Near Port Rashid Bur Dubai - Dubai, UAE
Originally founded in 1982, Al Salam Insurance broker is registered in accordance with the federal Law No 9 of 1985 Registration No 73 regulated insurance broker in the United Arab Emirates. Registered with the Chamber of Commerce and Industryand The Department of Economic Development (DED) of Dubai and Sharjah in the United Arab Emirates. At present we have two offices in the UAE and which is backed by an experienced and dedicated team. As a leading insurance broker we work with the best-known insurance brands to provide comprehensive and competitive cover for our clients. From the outset, we have endeavored to exceed our clients’ expectations by: Investing time and energy in understanding their business in depth Taking a holistic, ‘full service’ view, providing tailor-made insurance Expert advice on how to minimize and avoid risk Dealing with claims flexibly, pragmatically and efficiently Working transparently, with competitive premiums and firm agreements Acting proactively and decisively in the client’s interest Responding to all enquiries within 24 hours Treating all our clients with an equal level of service and attention It is this approach that has enhanced our clients’ commercial success, enabling us to grow and become a valued partner throughout the insurance industry. Through swift, efficient action and an in-depth understanding of our clients’ business, we provide a full service in all directions. Al Salam: The name indicates: One who functions withefficiency and who brings peace and security. A vision of meaningful service and life-long relationship-building. We offer our clients a customized, personal-cum-professional, single-window, one-stop service methodology and comprehensive insurance planning that spans the whole spectrum from standard requirements to extraordinary risk coverage rising above captive platforms and rigid formats. It is our ambition to deliver a positive client experience during the whole life cycle of the insurance policy.

Company Staff

Mr. Don Moras
Chief Financial Officer (CFO)
Born in September 1980 and graduated in Bachelor of Commerce from Mangalore University, India. He is a results-driven business analyst and qualified finance professional with over 10 years' of experience working with high-profile insurance organisations. Mr. Don is analytical with strong systems skills, financial reporting systems that facilitate better business decisions. He identifies cost saving strategies in order to increase revenue. He assess the company's financial position and create financial reports which helps management in taking major decisions. He keeps vigil on general economic, business, and financial conditions and their impact on the organization's policies and operations.
Ms. Joy Ninofranco
Health Specialist
Born in April 1972 and graduated in Bachelor of Commerce from Philippine University, Philippines. She possess 20 years of immense experience and expertise in handling Health Insurance. Ms. Joy analyzes complex information and interpret to reach comprehensive medical and financial assessments. Effectively uses medical expert's guidance on complex medical information. Assist underwriters by identifying and assessing personal lines risk. She proposes policies for individuals and groups health insurances after thorough analysis of client's requirements. Utilizes a combination of other carrier experience and strives to simplify the connection between health, care, and value for our customers.
Ms. Mubeen Naaz
Senior Insurance Specialist
Born in Feb 1984 and graduated in sciences from Osmania University, India in 2004. Started her career in 2007 as an Administrative Assistant with Al Salam Insurance. While continuing to work she attained Masters in Business Administration, Specialized Diploma in Marine Insurance from Insurance Institute of India and profoundly trained in Marine Insurance from Chartered Insurance Institute, London. She has broad experience in insurance industry mainly in Marine Hull & Machinery, Protection & Indemnity and claims handling. Providing excellent-quality service to clients is one of her most important trait at work. Analyzes complex information and interpret to reach comprehensive solutions. Operates within a clearly defined level of delegated underwriting authority and refers risks of higher exposure or complexity to a senior management. Ms. Mubeen is a self-starter, demonstrating self-discipline and strong organizational skills. She is results oriented in her assignments and capable of operating effectively in a teamwork environment. She possesses strong underwriting skills with excellent risk analysis. Initiates contacts with national and international agencies to share and request information necessary to support the business. Maintain relationships with agencies to develop a better understanding of insurance operations.
Ms. Vijaya Lakshmi
Manager Marine
Born in April 1981 and graduated in Masters in Mathematics from Annamalai University, India. Possess 8 years of vast experience in Marine Insurance and Claims. Effectively communicates decisions and resolve agent/customer concerns promptly. Ms. Lakshmi provides excellent assistance to internal and external customers regarding coverage interpretations, policy and endorsement provisions, and underwriting acceptability for all the classes of Insurance. She has developed collaborative working relationships with clients and agencies by providing excellent customer service, which includes effective communication through phone calls and email to gather and analyze necessary information critical to the underwriting process to create business opportunities and improve policy renewal retention. She keeps current on regulations and industry intelligence and shares this information with appropriate parties and has strong knowledge of underwriting philosophy, techniques, and regulatory compliance.
Senior Insurance Specialist
Born in April 1968 and graduated in Masters in Arts from Madras University, India. She possess 8 years of vast experience in General Insurance mainly in Jewellers Block Insurance and General Insurance. Performs underwriting activities under the supervision and support of senior management. Ms. Rizwana has good verbal and written communication skills to interact with all levels of internal and external clients. She applies underwriting rules and guidelines, insurance laws and regulations while issuing policies. Ensures proper classification of risks and the matching of price and product to the customer. Works cooperatively with sales and other departments to share and gather information necessary to complete her duties.