Alexander Swan Ltd
3 Temple Chambers, Temple Street, Swindon, SN1 1SQ
Alexander Swan is a Swindon based, family owned insurance business established in 1996. Much of our personnel have been with the company over a decade and remain dedicated to our long-standing, highly loyal clientele. Alexander Swan believes in maintaining traditional broking values as well as offering a product range difficult to source online. When buying insurance, we believe most people need expert advice, guidance and recommendations in order to make an informed decision. Modern technology and frequent changes and developments in the way we transact business have sadly resulted in a decline of “traditional insurance brokers”. Buying insurance online can be a “cheap” alternative, but the worrying truth is that just one wrong tick can invalidate your insurance. Nowadays,“cheap” is no longer cheap; it’s “money down the drain”.
Key Account Executive
Clare has over ten years' experience in the industry. This, coupled with her bubbly personality, makes dealing with your insurance a much more enjoyable experience. Clare primarily deals with our specialist products and services for the window cleaning industry and has developed strong connections with our clients. Outside of work, Clare thoroughly enjoys being a mum to her gorgeous son and spending time with family and friends. Clare has a passion for music so loves attending gigs when she can and collecting vinyl.
Jade joined Alexander Swan as an Apprentice, fresh out of school. Having undertaken our comprehensive training, Jade is now fully qualified in all aspects of the various roles she performs. Jades primary function is processing the general client administration and payments on a daily basis. She has also recently started a marketing course and is now spending some of her time building up her marketing skills. Outside of work, Jade enjoys shopping for household items for her new home and duvet days with her boyfriend and dog, Alfie.
Commercial Key Account Executive
Kirsty joined us with over ten years' experience in the insurance industry. Our commercial department attracts a diverse range of risks, making it both interesting and challenging. Kirsty is eager to work to tight deadlines and her methodical way of working allows her to structure each day to the highest standard. Out of the office, Kirsty loves nothing more than reading a good book and writing short stories, and spending quality time with her husband, daughter and the rest of her family and friends.
Customer Service Executive
Nicky has over ten years' experience in this industry and really utilises these skills to provide a flawless service to our clients. She enjoys the variety and assortment of queries that each day involves, as well as the satisfaction of completing tasks and meeting deadlines. Outside of work, Nicky takes absolute pleasure in being a Mum and spending time with her beautiful daughter, her family and friends.
As the sole Director of Alexander Swan, Sarah has many responsibilities to juggle from day to day. Looking after her clients is the most rewarding aspect of her role, which includes listening to client feedback. This invaluable feedback enables Sarah to tailor products and services to meet the needs of our clients. Sarah has carefully selected her team into the roles which are most suited to them, ensuring a highly motivated and dedicated workforce. Each member of the team have key responsibilities, in addition to their client management responsibilities. In this way, every staff member has the opportunity to contribute to the overall daily business management. Out of the office Sarah enjoys spending time with her family and friends. As an avid Swindon Town fan, Sarah has a season ticket in the Members Suite along with her parents and partner.
Trainee Key Account Executive
After leaving school with her GCSE’s, Shannon made the decision to learn all about the Insurance Industry and began an Apprenticeship with Alexander Swan. She will also be undertaking all the training required to become a fully qualified Insurance Consultant and has a real passion to help others and provide the very best service. When Shannon isn’t at work, she enjoys spending quality time with her family and friends. Shannon also enjoys shopping for clothes and accessories.
Senior Key Account Executive
With over twenty years' experience, Sharon is highly accomplished within the insurance industry. With her focus predominately within the area of Home Insurance, Sharon deals with renewals, adjustments and new business. Sharon is exceptionally proficient and approaches every client and situation with dedication and high attention to detail. Sharon prides herself on doing an excellent job and forming professional connections with her clients. When she's not at work, Sharon loves socialising, walking her two dogs and spending time with her wonderful family. As a country bumpkin, and lover of the outdoors, you are most likely to find Sharon in her wellies all year round!
Stephen joined Alexander Swan with over 20 years of insurance experience. Specialising in claims management including liability assessment and negotiation. Stephen now heads up our team as the Office Manager. Outside of work, Stephen is a keen photographer, a member of the national trust, and enjoys country walks. He has also been a long term follower of London Irish Rugby club.
Trainee Key Account Executive
Fresh out of college, Tom achieved 3 A Levels, including Financial Studies. As an Apprentice with Alexander Swan, he is learning to become a fully qualified Insurance Consultant. Tom is particularly interested in Commercial Insurance where he has a desire to work closely with all kinds of businesses to achieve the very best insurance plan. Outside of work, Tom is normally socialising with friends. He enjoys watching football and is a devoted supporter of Arsenal Football Club.