C/O Customer Service 6 High Ridge Park Stamford, CT 06905
We provide end-to-end loyalty solutions that help clients reward, motivate and retain customers, including program design, points management and administration, and broad-based fulfilment and redemption
Chief Operating Officer
Bob Lyons is an Operations and Technology leader with a 20-year track record of successful revitalization and transformation in high volume, large-scale global service transaction and technology environments across various industries including telecommunications, hi tech, healthcare, financial services, computing and software. Lyons was named Chief Operating Officer of Affinion Group in February 2014 and has oversight of the company’s Global Operations and Technology. In this role, he is responsible for shaping Affinion’s long-term technology vision and driving innovation across the company during a transformative time. Previously, Lyons was Executive Vice President, Technology and Operations of Ascend Learning, LCC, a leading provider of technology-based educational, curriculum and assessment solutions for the healthcare industry and other vocational fields. Ascend Learning is majority owned by Providence Equity, a leading private equity firm with significant investments in both higher education and healthcare. Prior to Ascend, Lyons held executive positions with several companies where he displayed a deep operational understanding and passion for developing new strategies and technologies to improve productivity and efficiency. Of particular note is his extensive experience working with Customer Care operations around the globe to improve customer experiences and strengthen relationships. Lyons earned his master’s degree in management and technology from Rensselaer Polytechnic Institute in Troy, N.Y., and a bachelors’ degree in business management from Moravian College, Bethlehem, PA.
Executive Vice President, General Counsel
Brian J. Fisher was appointed Executive Vice President and General Counsel on March 1, 2014. Prior to that, he served as General Counsel of Affinion’s North American business. Mr. Fisher joined us in November, 2002 as a member of the Legal Department. Prior to joining Affinion, Mr. Fisher was employed as a corporate associate at Akin, Gump, Strauss, Hauer & Feld, LLP. Mr. Fisher holds a Juris Doctor from New York University School of Law and an A.B. degree from Harvard University.
Executive Vice President, Chief Financial Officer
Gregory S. Miller was appointed Executive Vice President and Chief Financial Officer of Affinion and Affinion Holdings as of January 20, 2014. From July 2011 until January 17, 2014, Mr. Miller served as Senior Vice President, Financial Planning and Divisional Operations, for The Madison Square Garden Company with responsibility for all financial matters of its operating divisions as well as its corporate strategic and financial planning divisions. From May 2007 until June 2011, Mr. Miller served as the Senior Vice President and Chief Financial Officer for the North American Division of Affinion with responsibility for all financial matters for North American Operating Business Units. Mr. Miller served as Senior Vice President of Finance of Affinion from June 2005 until May 2007, the Vice President of Financial Planning and Analysis of Trilegiant from June 2003 until June 2005, the Director of Financial Planning and Analysis of Trilegiant from October 2000 until June 2003, and the Senior Manager of Accounting of Cendant Membership Services from December 1999 until October 2000. Prior to his tenure at Affinion, he held various positions at Citizens Communications and The Coca Cola Bottling Company of New York. From 1992 until 1994, Mr. Miller was employed with Coopers & Lybrand.
Todd H. Siegel
Chief Executive Officer
Todd H. Siegel was appointed Chief Executive Officer in September of 2012. Prior to that, he served as Executive Vice President and Chief Financial Officer from November 2008, having been promoted from Executive Vice President and General Counsel, a role he assumed in October 17, 2005. Mr. Siegel joined us in November 1999 as a member of the Membership Division of the Legal Department of Cendant and served as General Counsel of Trilegiant starting in July 2003 and Cendant Marketing Group starting in January 2004. Prior to joining Cendant, Mr. Siegel was employed as a corporate associate at Skadden, Arps, Slate, Meagher and Flom; and prior to that he was employed as a certified public accountant with Ernst & Young.